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Showing posts with label Branding. Show all posts
Showing posts with label Branding. Show all posts
It's that time  again when we take stock of what happened throughout the past year in the world of television ads.In any field there are those who deserve special mention for their exemplary accomplishments while others lets just say their work betrays them.I'm overjoyed since I Wrote about Emotional Marketing it has already  started gaining a foothold  on the Kenyan scene as evidenced by the past  year's ads.They might not be the best yet but it's a good start nonetheless.Here goes my best three and worst three.


 


#1.Twende Game
In an effort to get folks back to the stadiums and raise the profile of local games super stars from the yester years  from both football and rugby were used during the shooting of the ads .They narrated their stories with nostalgia of how the stadiums used to be filled back then and how we can make it happen again.They preyed on the  patriotic emotions of Kenyans.They make you feel guilty of watching the English premier league.It worked and the stadiums now record better turn outs of fans for games.
#2 Faiba
2014 was a phenomenal year for the faiba bug that bit every one and had people forget that Zuku exists for a moment.The animation and the concept behind it was spot on.The ease with which the audience could relate to the ad and the the timeless humour in it still sends people into fits of laughter.Fat Boy Animations out did themselves on that one.It's going to take a while before we forget this one.
#3 Safaricom Sevens Circuit
The build up to the safaricom sevens was preceded by the sevens circuit where each leg was highly hyped with ads.The ads featured fans  urging the rest of the people to join them at the respective venues to support local talent as well as have fun.Safaricom as we all know  invests heavily on their advertising and this paid off as evidenced by the many fans headed to the host hosts of the different legs.
It's my unsolicited opinion that the first victims of the contentious security bill should be those intellectual terrorists who hold millions of Kenyans hostage and then bombard them mercilessly with stupendous TV adverts.These adverts leave permanent mental scars.The brains or lack of behind the following ads should report to the nearest police station and hand themselves over before the public executes a citizens arrest.

#1.Amaco Insurance - These guys came to the ad party too late.Musical ads are out of style.The last guys who pulled it off successfully were safaricom /Safaricon (depends on who you ask).This is the era of emotional marketing.If you can't connect emotionally with your audience you're better off engaging in some CSR project.Leave the singing to choirs.

#2.Ken Sauce - Its about time these agency guys stopped insulting the intelligence of Kenyans.Some things are not fathomable.A clear cut line between reality and fiction needs to be drawn.I get the implied humour bit but seriously who would fight for tomato sauce.If I was confronted by a bunch of thugs who want my tomato sauce I'd buy them a box.Resisting is just plain silly.
#3.Aromat - This will raise eyebrows considering it won an award at the 2014 OLX social media awards.I don't know who's crazier the creatives or the guys who voted for them.That the advert created quite a buzz is not in contention.It however didn't  tag at the emotional heart strings of audiences. It was infamous with concerned parents who had an issue with use of the word 'Jinga' which they felt children would add to the growing list of their vocabulary. I forgot about the ad after two weeks.I still use aromat though but not because of the ad.
Which Kenyan Ads stood out for you ?
END
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The guy who came up with the idea of painting the above hotel with a diaper ad deserves a high five...  on the face.Any person, in their right mind of course will tell you there's something wrong with the picture above.I still recall vividly my marketing communications class (When I wasn't busy measuring the speed of projectiles) at  the  university of Nairobi taught by one Dr Mutugu.I remember him telling us that there's a reason why hospitals are not painted black.This is because the color black is mostly associated with death  and mourning hence most patients would not fancy their chances of getting well in such a hospital.

Back to the hotel ,even if the paint is free why on earth would you allow anyone to paint  a picture of diapers unless your actually serving crap( pun intended)on a sad note though this scenario is replicated across the country  in villages ,towns and cities.Large corporations prey on desperate or ignorant business owners whose premises are in dire need of a facelift at a minimum or no cost at all.

The whole aspect of brand association has not sank in yet or some are not aware at all.Me thinks marketing should be included in the school curriculum to spare us some  blushes. 



One of the best re branding strategies I have seen this year has to be Peter Mulei and Sons supermarket to Mulleys supermarket.It's has still retained the native  pronunciation but it now now has a national and  global feel in a country where your name betrays you.

P.S The premises at the top  has since  been repainted since the photo started started doing rounds on social media.
In all the years I have been in this marketing field (I can count them on one hand) some things have stood out as guarantors of success in the different ad campaigns run by firms.They can be summed up in the quotes of these great gentlemen whose company I keep and draw my inspiration from.It's my dream that Kenyan ads will  be able to reach the advertising heaven graced  by firms like Coca cola,Guinness and the rest.One ad at a time of course.
 
#1)

There is no simpler truth than this.A satisfied customer is way better than a  30 second commercial  ad.By the time a  customer is recommending your brand  to others.It means you have won them over and  they've accepted your brand as part of their lives and people share what they like with friends and family.It's also free.

#2)
It's not about what you say but how you say it. This is where emotional marketing comes into play.If you don't know the emotional stimuli that your audience responds to then your message will disappear into thin air  like the Malaysian plane.

#3)

Most firms in their quest to stand out from the clutter end up coming  up with complex ads that audiences grapple to understand.Simplicity still remains the key to great ads.Creativity however is not an option it's a MUST.

 #4)
I am yet to come across any business fueled by consumer purchases that doesn't want recognition.Depending on the kind of business you do, you need to be recognized unless you deal with narcotics  then that will lead the boys in blue  straight to you.You have to use all the available means at your disposal to get recognition.Those guys at the accounts department who think advertising is an expense need to be straightened up too.

 #5)
You can  hire the best creatives in the world to do your ads but if you can't put your money where your mouth is then its as pointless as beer at an AA meeting.Your product should meet and exceed the consumers expectations  on whatever selling point you have going on.

That is all for now.Over to you Firms









(image sources:web)
This is why work on Friday afternoons should be banned.Here's a collection of memes of the different perceptions  held by  folks on some careers.Have a good laugh wont you. Don't forget to share while your at it. I leave you with the words of Martha Graham "What people in the world think of you is really none of your business"






 
 
 










  

  

  
 













(image sources:web)


Every time I walk around and see ads I can't help but grin and shake my head .The good ones get a nod of appreciation while others lead me to the conclusion that those who  paid to have them put up must have been under a spell,like those ones that make make people eat grass.When I wasn't busy  skipping classes to attend rugby training or brokering deals on electronics  with leaving fourth years,I managed to learn some vital marketing lessons.Of all the marketing tricks /gimmicks employed by firms to lure customers and increase their market share  the most sound  and sustainable strategy  has always been channel management.All the others namely,  price reduction,product development and numerous promotions can easily be copied by competitors.Ensuring that you have an efficient channel takes years to build.It is based on Relationships.This has been the case with  safaricom and equity bank.

Safaricom has been around for over a decade.In those years they moved from just being a mobile service provider to a financial service provider.They  have control over a huge chunk of our lives.You probably have a safaricom line which you use to pay your bills and purchase Kenya Power tokens through Mpesa. You should see the jitters people experience when it's undergoing maintenance.If  you are a sports fanatic chances are that you have attended   a sporting event  that was sponsored  by safaricom such as the safaricom sevens.It has taken  a lot of time and investment for Safaricom to reach where it is now,a market leader.

After numerous call rate  battles that have seen YU mobile recently  throw in the towel,Orange went back to the drawing board and came back with a great plan.They realized that it will  take them a long time to reach where Safaricom is .They decided if you can't have one line you can have both thanks to the dual sim phones.The logic behind  it is that you  don't need to change your line  from safaricom to orange in order to enjoy cheap calling rates you just buy an orange line and keep your safaricom one.This has reduced the decision making process for customers  who were being forced to choose between the two.With a dual sim phone you can be able to enjoy cheap calling rates to other networks  from your orange line.Great move Orange.


Airtel has been around for the longest time.It was the pioneer mobile service provider however it has been forced to play second fiddle to Safaricom. Numerous name changes from kencell to Celtel to Zain then to Airtel  haven't helped either.Its like a woman with many ex husbands.You're not really sure  why the last guy left.Simply put ,you're not sure if you can  trust her.They need to come up with better strategies as they seek to recoup their lost market share.The entry of equity bank into the telecommunications industry wont make it any easier for all of them. May the best firm win.




           
Week in ,week out we go back to our homes after a hard day's work  and turn on the telly (for those who haven't been switched off yet) to catch up with the latest news and our favorite shows.As the show is getting interesting an ad appears smack in the middle.I  understand that's how the TV networks earn their bucks but the mere sight of some TV adverts is enough to send you into a fit.It's sad to see firms spending ludicrous amounts of money on shoddy adverts that fall way off the mark.
The picture above illustrates what an ideal advert should be like for any firm's brand.It's not enough for consumers to pick you out of from competitor brands whenever they are out shopping because of price cuts, which in the long run will diminish your brand value as well.Your goal is achieved when consumers believe you are the only one with the solution to their problems.Most firms, me thinks are obsessed with the sales they forget the role  branding plays in the achievement of meeting quotas and targets .The ads doing rounds on TV some at prime time paint a picture of analog marketing tactics.They are too cliche.The ad starts with the  product straight away.This product does this blah blah blah(at this point am almost puking)it's hard to convince anyone that your product is the best when your competitor also runs a similar ad.The consumers are left more confused and you can't guarantee loyalty.Times have changed so should a firm's marketing strategy.Consumers are now smarter and more sophisticated than they were five years ago,blame it on globalization if you may.They now  have a wide array of options to choose from.The internet has made it possible to order merchandise from abroad and have it delivered right at your doorstep.Firms are seeking not only to get the attention of consumers but to keep it.So what's the trick to get them hooked on your brand??

The missing link  is just Emotional Marketing.Emotional marketing starts with a feeling and then the product demonstrates that feeling.An ad should start with a customers emotional priority not the firms agenda .The product then becomes a  means to an end.Take a look at the current ads being done by Coca cola and Guinness and it suddenly hits you that at no point in the advert do they talk about their product .For instance the coke ad is promoting kindness and when people go around doing random acts of kindness they just happen to be sipping on a coke.People now will associate coke with kindness and joy, this forges a much more  lasting bond with their clients.They don't feel like its being forced on them(see ad here)The  Guinness ad focuses on making a name for oneself in the different fields of expertise.At the end of the day all these people meet at a pub and share a Guinness which is a big name too( see ad  here)The most memorable line in the ad that i cant  seem to forget is  "A man's name finds meaning not in what he says but in what he does."
What firms need to do is research more on what makes consumers tick and get in touch with consumers feelings.If they are going to be interrupting our shows with ads, then they better be worth it.

 (image sources:web)


                                                                     @victormutua9




"More can be told about a nation  from its advertisements  than from any other  aspect of its high or popular culture  what we think of ourselves is one matter  which stimuli  we respond to  gives a much truer index  of our motivations ,desires and the kind of magic we believe in."These words penned over 49 years ago by renowned Chicago journalist Sydney Jay Harris   certainly ring true today. A closer scrutiny at adverts which are doing rounds today  juxtaposed against those of a few years back will reveal to you the true state of the nation.Growing up sex appeal was limited to ads that  promoted contraceptives.Today it's a different story,Sex Appeal has now taken the driver’s seat.This is a  clear indication that Kenyan  marketers have not been asleep on the job.They have noted the trend and adapted swiftly.Much of this can be credited to the the internet  which has made the globe seem  like one  neighborhood.



 

 
Sex Appeal marketing was a preserve of the western countries which are perceived as more liberal.Kenya and Africa at large for a long time were shielded from these tactics  by the conservative  African culture.However this has since changed, just tune in to the local radio stations and there you will find the stimuli to which Kenyans are overwhelmingly responding to.Some adverts have taken the sex appeal overboard in my opinion  from the subtle sexual overtones to outright   a case in point is  the radio ad of a deodorant  by a multinational company which leaves no room for  speculation as to the impression they want to make.



Adverts for  products such as cooking oil have not been spared  either as they too carry sexual overtones.Just how far will companies take it? I wont be surprised  if adverts start getting R rated.One thing is for certain,the  marketing scene  has evolved  and the need for firms  to stand out from their competitors has even greater .If your company is to stay relevant  you need a well thought out marketing strategy that won't compromise your brand image.

                                                                                                                                     (image sources:web)


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